Refund Policy — UnifiedQR

1. Overview

We want you to be satisfied with UnifiedQR. If you're not happy with a paid subscription, we offer refunds under the conditions described below.

2. Free Plan

The Free plan is completely free with no obligation. There is nothing to refund.

3. Paid Subscriptions (Flex and Pro)

3.1 New Subscriptions

If you subscribe to a paid plan for the first time and are not satisfied, you may request a full refund within 7 days of your initial purchase. This is our money-back guarantee.

3.2 Renewals

Subscription renewals are charged automatically. You may cancel your subscription at any time from the Billing page. Cancellation takes effect at the end of the current billing period — you will retain access until then. Renewal charges are non-refundable.

3.3 Plan Downgrades

If you downgrade from a higher plan to a lower plan, the difference is not refunded for the current billing period. The downgrade takes effect at the next renewal date.

4. How to Request a Refund

Your account email address
The reason for the refund request
Date of the charge

We process refund requests within 5-7 business days. Refunds are issued to the original payment method via Cashfree.

5. Exceptions

Refunds may not be issued if:

The request is made more than 7 days after the initial purchase
The account has been used to create or manage QR codes in violation of our Terms of Service
The refund request is made in bad faith or is a pattern of repeated requests

6. Contact

Email: unifiedqr@nxtgensec.org
Website: qr.nxtgensec.org/contact